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How it works

For too long, the heating industry has been minefield of 'cowboys', missed appointments, unreturned calls, misleading headline prices, upselling, and scare tactics - we want to be a breath of fresh air. We've designed a way to get a new boiler with you and your home in mind.

A new boiler with hiber is easier


Tell us about your home

We first need to understand a little about your property and current boiler. This takes less than a minute online, or you can get advice from an expert.


Choose your boiler package

We use what we learn about your home to show you a set of tailored options that are all perfect for your home, and explain why you'd choose each one. There are no wrong choices here, and we're always on hand to answer your questions.


See your guaranteed price & payment options

The price we show you is the full price you will pay to get not only your new boiler, but also installation of brand new smart controls and filters that prepare your home for the future - there are no hidden extras. We ask for a £99 deposit to secure your date. We offer the option to pay monthly to help you to spread the upfront cost of your new boiler, from only £25/month with no money upfront at all.


Book your install & leave it to us

We can install your boiler within as little as 48 hours - you can see our availability online and choose a date that suits you. We'll keep you updated, so you know we're prepared and you know what to expect on the day.

When it's all done

We make sure we leave your home spotless, and with everything ship-shape. You'll then pay the remaining balance, unless you've opted for monthly payments.

We're always here for you

We know that you'd rather get back to bath time than think about the future. But it's important you've got a plan if anything goes wrong. We work with leading manufacturers to offer a 10 year warranty on our boilers for peace of mind. We also offer a convenient annual service package to keep your warranty valid and your boiler in tip top shape for years to come.

hiber makes peace of mind convenient

You're in control.
We know one size doesn't fit all. You can sort your install online if you're in a hurry. Otherwise, we're happy to talk things through in person, if you prefer. We don't believe in hidden costs, so we won't try to add things on afterwards.
Smart thermostat included as standard.
We include a smart thermostat with our installs, which works with all your devices. This changes the way you use your heating system - it'll be easier, more flexible, and more energy efficient. You can always talk about this with your engineer.
We're always here to keep your home warm.
Rest assured - if anything happens, we're always here to help make it right. You've always got someone to call, and you're never stuck waiting and wondering in a cold home.